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RubyccTV®
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Frequently Asked Questions
Find quick answers to common questions about setup, billing, and streaming.
FAQ.
Common questions about RubyccTV Premium Service.
How do I install RubyccTV on my Firestick or Smart TV?
It's instant. After payment, you receive a simple tutorial. RubyccTV is compatible with all devices: Amazon Firestick (via Downloader), Android TV Boxes, Apple TV, Smart TV (Samsung/LG via IPTV Smarters or IBO Player), and PC/Mobile.
Do I need a VPN to use RubyccTV?
No, but it is recommended for privacy. However, our infrastructure uses built-in Anti-Throttling technology to prevent ISP blocking, so you can stream securely even without an external VPN.
Why is RubyccTV better than free IPTV lists?
Free lists are unstable and full of ads. RubyccTV uses dedicated Tier-1 10Gbps servers with Anti-Freeze 5.0™ technology, guaranteeing 99.9% uptime, zero buffering, and True 4K UHD quality for live sports.
What internet speed do I need for 4K streaming?
We recommend at least 15 Mbps for Full HD (1080p) and 25 Mbps for 4K UHD content. Our adaptive bitrate technology ensures smooth playback even on fluctuating connections.
Can I use my subscription on multiple devices?
Yes. The Basic plan covers 1 device, but our Pro and Premium plans allow up to 3 simultaneous connections (Multi-Room), so you can watch in the living room while someone else watches on a tablet.
Do you offer a money-back guarantee?
Yes. We are confident in our premium infrastructure. If you experience technical issues that our 24/7 support engineers cannot resolve within the first 7 days, we issue a full refund.
